“Product quality is never a trivial matter and food safety is of paramount importance.” These words are often emphasized by Mr. Wan Long, the Chairman of WH Group. Product quality and food safety are important issues to both WH Group and consumers. The philosophy of “food safety comes first” is deeply rooted in our Group’s culture. We have established a quality control system and a food safety control system that governs all of our business chains. We have also built and continuously improve the product traceability system. We will continue to enhance quality and optimize production processes to guarantee product quality and safety by applying more advanced technologies and management models.
At the board level, we have set up a Food Safety Committee, which is responsible for developing the principles of food safety and risk management and overseeing on-going review processes. On the operational level, we set up a Quality Management Team with more than 1,700 people. The team members are engaged in different production processes, assisting in controlling risk and improving food quality and safety.
Supply chain management
High-quality, reliable products originate from safe raw materials. WH Group places emphasis on quality control of feed production and livestock breeding processes. We also further streamline the ingredient-sourcing process and supply chain system to assure product quality and safety from the source.
In China, we strictly follow supplier management policies, and we have developed a supplier performance evaluation system. We established a professional assessment team to closely monitor supplier qualifications, production processes, and upstream management. At the same time, the team requires suppliers to sign a letter of commitment that lists supplier responsibilities and requirements on product safety, environmental protection, and product quality. In the U.S., we have established the “Supplier Code of Conduct” and other policies to manage supplier operational compliance, product quality and safety, animal welfare, environmental performance, business integrity, labor expectations, and human rights issues, in order to continuously improve and strengthen our supplier management.
Product processing is a critical step in assuring product quality and safety. All plants of WH Group use internationally advanced equipment and technology and meet the standards of the ISO9001 Quality Management System, the ISO22000 Food Safety Management System, and Hazard Analysis and Critical Control Points (HACCP) System or the Global Food Safety Initiative (GFSI). We conduct risk assessments and hazard analyses on all aspects of the production process. Combined with our risk control measures and information-based control methods, these processes monitor more than 9,000 control points to effectively ensure that quality and safety control measures are fully implemented.
Every employee of WH Group is the gatekeeper for food safety. We encourage employees to report any potential risks that may affect the safety and quality of products in the plants. The quality management department will respond appropriately based on the situation.